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Committee Chair: search.filters.chair.Fernandez, Pepito R., Jr.Degree: search.filters.degree.Bachelor of Arts in Psychology - Management

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    Effects of job burnout, emotional labor and workplace relationship on work performance of selected full time fast food service crews
    Baello, Mary Antonette P. (Division of Social Sciences, College of Arts and Sciences, University of the Philippines Visayas, 2015-05)
    This study sought to examine the effects of job burnout, emotional labor and workplace relationship on work performance of fast food employees. The respondents were composed of 41 service crews (20 males, 21 females) working on an 8-hour shift from a selected fast food establishment located within Iloilo City. This study is descriptive in nature. A Self-Diagnosis Instrument for Burnout by Pines and Aronson, Emotional Labor Scale by Brotheridge and Lee and Employee Evaluation Form for Food Service Personnel were the scales used throughout the study. Data were analyzed using a simple linear regression. Analysis revealed that job burnout and emotional labor were not predictive of work performance. However, positive work relationships have alleviated degrees of burnout and levels of emotional labor through producing positive work attitudes.
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    Artisanal fishers: Knowledge on disaster risk, psychological preparedness, and psychosocial factors of resiliency
    Balan, Anna Gabriell D. (Division of Social Sciences, College of Arts and Sciences, University of the Philippines Visayas, 2015-05)
    This study examined the knowledge on disaster risk, psychological preparedness for disaster threat and psychosocial factors of resiliency among artisanal fishers after typhoon Yolanda. Eighty-eight artisanal fishers participated in eight focus group discussions (FGDs) with 8-15 members each. They were administered a Hiligaynon-translated subscale of the Psychological Preparedness for Disaster Threat Scale or PPDTS (Zulch, Morrissey, Reser & Creed, 2012) and were asked questions guided by the developed Knowledge on Disaster Risk interview schedule and Psychosocial Factors of Resiliency interview schedule. Results showed that participants became more knowledgeable on disaster risk after typhoon Yolanda. Their knowledge is influenced by internal and external factors. They also displayed a high psychological preparedness for disaster threat. Psychosocial factors of resiliency that worked best for the participants are being resourceful and initiating a self-help strategy, assuming family- responsibility, faith in God, and material support coming from the different institutions.