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UPV Theses and Dissertations

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    Effects of job burnout, emotional labor and workplace relationship on work performance of selected full time fast food service crews
    Baello, Mary Antonette P. (Division of Social Sciences, College of Arts and Sciences, University of the Philippines Visayas, 2015-05)
    This study sought to examine the effects of job burnout, emotional labor and workplace relationship on work performance of fast food employees. The respondents were composed of 41 service crews (20 males, 21 females) working on an 8-hour shift from a selected fast food establishment located within Iloilo City. This study is descriptive in nature. A Self-Diagnosis Instrument for Burnout by Pines and Aronson, Emotional Labor Scale by Brotheridge and Lee and Employee Evaluation Form for Food Service Personnel were the scales used throughout the study. Data were analyzed using a simple linear regression. Analysis revealed that job burnout and emotional labor were not predictive of work performance. However, positive work relationships have alleviated degrees of burnout and levels of emotional labor through producing positive work attitudes.
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    Types and severity of sexual harassment among female college students in a non-traditional degree program
    Bacanto, Jay Ann B.; Quilantang, Ma. Ellaine N. (Division of Social Sciences, College of Arts and Sciences, University of the Philippines Visayas, 2003-03)
    This descriptive study aimed to find out the perception of female college students in a non- traditional degree towards the types and severity of sexual harassment. Fifty-four (54) female students, who were officially enrolled in the College of Criminology at the University of Iloilo for school year 2002-2003 during the second semester, participated in the research. Perception on sexual harassment was measured using a revised scale on the Perception of the types and severity of sexual harassment developed by Baker, Terpstra, and Larntz (1990). The scale has six scenarios reflecting the types and severity of sexual harassment, whereas females working in a male- dominated workplaces were being sexually harassed by male co-workers. The mean scores and standard deviations were utilized to interpret the data. The results of the study revealed that incidents having sexual coercion were perceived higher compared to other types of sexual harassment (x=1.17; s=3.66). Types of sexual harassment with an element of physical contact were perceived to be more sexually harassing (x=5.41; s=4.61).It further revealed that sexual harassment with physical contact were perceived most sexually harassing (x=2.43; s= 1.09).