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UPV Theses and Dissertations

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    Self-fulfilling prophecy and self-efficacy: Their effects on performance
    Beter, Cipriano; Bocala, Mary Ilyich (Division of Social Sciences, College of Arts and Sciences, University of the Philippines Visayas, 1999-03)
    Individuals’ performances in academics and in any task-related jobs are sometimes influenced by others’ or one’s own expectations. In addition, a person’s views of his competence and capability could similarly affect its achievement. These were the highlights of the study wherein the researchers sought to investigate the effect of self- efficacy on performance, self-fulfilling prophecy on performance, and the interaction effect of both on performance. Participants of this study consisted of eighty (80) Third Year High school students from two sections of Capiz National High School. A 2 (high and low levels of self-efficacy) x 2 (positive and negative self-fulfilling prophecy) between-subject factorial design was used in this study. The randomly selected participants were asked to answer the General Perceived Self-efficacy Scale. Arbitrarily, their scores were used as a basis for assigning them to either high or low self-efficacy group. There were two phases in the study. In the first phase, the predetermined high efficacious participants viewed a film depicting the successful performance of the student in solving a chemistry problem. Low efficacious participants on the other hand separately viewed a film which depicted the unsuccessful performance of the student. Verbal persuasion was given by the lecturer after each film was shown. In the second phase of the experiment, high efficacious participants were subdivided into two groups. One group was induced with a positive expectation by the confederate and the other group was induced with a negative one. The same procedure was administered with the low efficacious participants. The F-score for the effect of self-efficacy on performance was F(l,80) =0.597, p<05, indicating that the performance scores of students whether they belong in the high or low self-efficacy group had no significant difference. Results further showed that the effect of self-fulfilling prophecy was significant F(l,80)=19.947, p<.05, suggesting that the performance scores of participants regardless what level of self-efficacy group they were assigned had a significant difference. This result suggests that teacher’s expectation (positive or negative) strongly affect students’ performance. On the other hand, findings on the interaction effect of self-efficacy and self-fulfilling prophecy received no strong support.
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    Computer-mediated-interactive-communication technology and self-disclosure of seafarers in Miagao
    Barrios, Justicia S. (Division of Social Sciences, College of Arts and Sciences, University of the Philippines Visayas, 2013-03)
    Thirteen (13) married seafarer residents of Miagao were selected through convenience sampling for this study. They had at least 2 years of on board working experience and have finished their contracts abroad in not more than a year during the data collection. A semi-structured interview guide was utilized to gather basic information and the implication of computer-mediated-interactive-communication technology to selfdisclosure between seafarers and their partners. Results showed that all respondents utilize cellular phones and that majority utilize computers for video chatting and internet relay chat in communicating with their partner. Respondents reported disclosing about their family, financial matters, work experiences, and their feelings. CMICTs were viewed by the respondents as an aid in maintaining their relationship with their partner.
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    Emotion work and its relation to job burnout and job satisfaction among call center agents in Iloilo City
    Bañas, Mechaela E. (Division of Social Sciences, College of Arts and Sciences, University of the Philippines Visayas, 2006-04)
    The current study aimed to describe the level of emotion work among call center agents in Iloilo city including the differences in their levels of emotion work between sex groups and types of call center work. It also attempted to show the relationship of emotion work to job burnout and job satisfaction. The design of the study was descriptive-correlational. Analyses were based on a sample of thirty available male and female (30) inbound and outbound call center agents from selected call centers in Iloilo city. Three data gathering instruments were used in this study, namely: Emotional Labour Scale (ELS), Maslach Burnout Inventory (MBI), and Job Satisfaction Survey (JSS). Statistical tools employed in the study were means for descriptive analysis, Mann - Whitney U for tests of difference and Spearman’s rho for correlations. Level of significance was set at 0.05 for both tests. The findings revealed that call center agents occasionally have intense experience of emotion work, whereas they sometimes experience a variety of emotion work. Moreover, they used deep acting regulation of emotion more compared to surface acting . Emotion work is correlated with job satisfaction while no relationship was found between emotion work and job burnout. Significant differences in the levels of emotion work existed both for groups based on sex and type of work.