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Undergraduate Research Project

Permanent URI for this collectionhttps://hdl.handle.net/20.500.14583/29

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    Five-factor model of personality and job satisfaction on organizational commitment of bank employees
    Caigoy, Denise C. (Division of Social Sciences, College of Arts and Sciences, University of the Philippines Visayas, 2015-05)
    This is a descriptive-correlational study aimed to determine and explore the relationship of personality traits, job satisfaction, and organizational commitment of bank employees in Iloilo City Proper. One hundred ten (110) bank employees aging 20-59 years old were selected through a convenience sampling. The instruments used were Big Five Inventory, Porter’s Job Satisfaction Survey, and Allen and Meyer's Organizational Commitment Questionnaire. Data were analyzed using Pearson Correlation and Regression. Analysis showed that there is significant relationship between personality traits particularly of extraversion, agreeableness, and neuroticism and job satisfaction. Agreeableness, conscientiousness, and emotional stability (neuroticism) can predict affective commitment. Extraversion can develop continuance commitment. Agreeableness and Openness to experience can predict normative commitment. It was also found that job satisfaction was an antecedent of organizational commitment.
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    Organizational climate and levels of job burnout among nurses in selected private and public hospitals in Iloilo City
    Bragancia, Imee Grace E.; Vergara, Catherine Joy C. (2004-03)
    This correlational study aimed to find out whether organizational climate has a significant relationship on job burnout among nurses in selected private and public hospitals in Iloilo City. A total of 44 respondents participated in the study. Thirty-two (32) nurses came from private hospitals, namely Iloilo Doctor’s Hospital and Iloilo Mission Hospital. While 12 nurses came from West Visayas State University Medical Center, which is a public hospital. The Work Climate Questionnaire by Deci (2000) and the Maslach Burnout Inventory by Maslach (1981) were utilized for data gathering. Generally, results revealed that the higher the nurses perceived autonomy support the lower their degree of burnout in emotional exhaustion and depersonalization subscales. However, while private and public hospital nurses were satisfied with the autonomy support provided by their supervisors, they still reported a lack of personal accomplishment. The researchers recommend that future research should be done on correlates of personal and organizational factors on nurse burnout.
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    Sources of stress, coping strategies and social support among seafarers of Leon, Iloilo
    Batin, Hazel C.; Torilla, Hanna Mae C. (Division of Social Sciences, College of Arts and Sciences, University of the Philippines Visayas, 2009-03)
    The study sought to determine the sources of stress, coping strategies, and sources of social support of seafarers while they are on board. Twenty-three (23) male seafarers served as respondents, they were chosen using the convenience sampling. Questionnaires were utilized to study the variables under investigation. Results showed that seafarers faced problems on board related to their work, emotions, family and their work environmental adjustment. When it comes to managing stress on board, respondents used emotion-focused coping rather than problem-focused. They revealed that they received support from their friends and significant others, but their families were their primary social support.
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    Emotion work and its relation to job burnout and job satisfaction among call center agents in Iloilo City
    Bañas, Mechaela E. (Division of Social Sciences, College of Arts and Sciences, University of the Philippines Visayas, 2006-04)
    The current study aimed to describe the level of emotion work among call center agents in Iloilo city including the differences in their levels of emotion work between sex groups and types of call center work. It also attempted to show the relationship of emotion work to job burnout and job satisfaction. The design of the study was descriptive-correlational. Analyses were based on a sample of thirty available male and female (30) inbound and outbound call center agents from selected call centers in Iloilo city. Three data gathering instruments were used in this study, namely: Emotional Labour Scale (ELS), Maslach Burnout Inventory (MBI), and Job Satisfaction Survey (JSS). Statistical tools employed in the study were means for descriptive analysis, Mann - Whitney U for tests of difference and Spearman’s rho for correlations. Level of significance was set at 0.05 for both tests. The findings revealed that call center agents occasionally have intense experience of emotion work, whereas they sometimes experience a variety of emotion work. Moreover, they used deep acting regulation of emotion more compared to surface acting . Emotion work is correlated with job satisfaction while no relationship was found between emotion work and job burnout. Significant differences in the levels of emotion work existed both for groups based on sex and type of work.
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    Effects of job burnout, emotional labor and workplace relationship on work performance of selected full time fast food service crews
    Baello, Mary Antonette P. (Division of Social Sciences, College of Arts and Sciences, University of the Philippines Visayas, 2015-05)
    This study sought to examine the effects of job burnout, emotional labor and workplace relationship on work performance of fast food employees. The respondents were composed of 41 service crews (20 males, 21 females) working on an 8-hour shift from a selected fast food establishment located within Iloilo City. This study is descriptive in nature. A Self-Diagnosis Instrument for Burnout by Pines and Aronson, Emotional Labor Scale by Brotheridge and Lee and Employee Evaluation Form for Food Service Personnel were the scales used throughout the study. Data were analyzed using a simple linear regression. Analysis revealed that job burnout and emotional labor were not predictive of work performance. However, positive work relationships have alleviated degrees of burnout and levels of emotional labor through producing positive work attitudes.
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    Work-family conflict, stress, and satisfaction among married female public elementary teachers
    Arsenio, John Clint C.; Supnet, J P. (Division of Social Sciences, College of Arts and Sciences, University of the Philippines Visayas, 2014-03)
    This is a descriptive and correlational study which sought to explore the relationship of work-family conflict, stress and satisfaction among the respondents. Sixty-two (62) married female public elementary teachers participated in the study. Survey questionnaires were given to gather data about the studied variables. Results of the study showed that respondents are generally experiencing high level of work-family conflict and work-related stress but with low level of family-related stress. In general, respondents have positive attitude towards their job, experience less marital distress and have high level of life satisfaction. Relationships between these studied variables were also examined