Go, JoseBaello, Mary Antonette P.2026-01-162015-05Baello, M. A. P. (2015). <i>Effects of job burnout, emotional labor and workplace relationship on work performance of selected full time fast food service crews</i> [Undergraduate research project, University of the Philippines Visayas]. UPV Institutional Repository. https://hdl.handle.net/20.500.14583/502https://hdl.handle.net/20.500.14583/502This study sought to examine the effects of job burnout, emotional labor and workplace relationship on work performance of fast food employees. The respondents were composed of 41 service crews (20 males, 21 females) working on an 8-hour shift from a selected fast food establishment located within Iloilo City. This study is descriptive in nature. A Self-Diagnosis Instrument for Burnout by Pines and Aronson, Emotional Labor Scale by Brotheridge and Lee and Employee Evaluation Form for Food Service Personnel were the scales used throughout the study. Data were analyzed using a simple linear regression. Analysis revealed that job burnout and emotional labor were not predictive of work performance. However, positive work relationships have alleviated degrees of burnout and levels of emotional labor through producing positive work attitudes.vii, 61 p.Job burnoutEmotional laborWorkplace relationshipWorkplace performanceFast foodService crewLG 993.5 2015 P7 B34Thesisjob performancework satisfactionmental healthfast foodworkforceSDG 3 - Good health and well-beingSDG 9 - Industry, innovation and infrastructureSDG 10 - Reduced inequalities